Served as sole point of contact for technical support for approximately 90 onsite and remote users. Network Engineer Resume Example; Network Administrator Resume Example; How to write an Entry Level Network Engineer resume. Network Engineering resume header. Supported replacement of VAX VMS hardware network to Microsoft Windows based network for BBS and CBS simulation systems. Provided helpdesk support for 375 end users using company's proprietary ticketing software. Installed and maintained physical components of college's computer systems. Maintained, installed and configured Cisco wireless console and access points, 2960 switches and 6513 core switch. Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers. Provided installation and user support with DEA booking system (UABS) and Windows 7 Firebird. Successfully maintained connectivity between host systems, including native operating system protocols, TCP/IP, IPX/SPX, NETBIOS, and peripheral sharing devices using NFS. Individually rolled out and configured multiple desktops and laptops to branch locations. Responded and responsible for every assignment tasked in the field. Updated and managed IP address assignments in database. Investigated and resolved software and hardware problems. Utilized Numara Track-IT ticket based system for helpdesk based tickets. Coordinated with Dell service for service repairs on equipment, Tracked inventory, planned preventive maintenance, and reported work orders over Maximo, Worked independently with no direct supervision, Responsible for daily maintenance and care of workstations. Assisted the Oracle support team with current issues and tested new fixes for the software. Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement computer and network systems. Provided 1st and 2nd level desktop support for 800 users. Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Network Technician positions. These include but are not limited to Frame Relay, Point to Point and MPLS circuits. Provide helpdesk support for over 500 pc users (local and remote). Maintained network devices and peripherals. Implemented, supported and maintained windows & software applications. © 2020 Job Hero Limited. Led Re-IP project of 2000+ nodes on classified network with minimal service interruption to users. Sample IT Network Technician Resume. Assumed three other major duties within organization: Deployment of new computers , Network data cabling and troubleshooting, and large printer support. Generated Store Network Downtime Report and Daily Report that was to be presented to Network management. Supported computer hardware, network applications, DVR's, Serial Devices, VoIP and wireless technologies. Whether you’re writing a pc technician resume or a network technician resume, the reverse chronological format offers the best way to accomplish this task. Work with confidential information and data that would be sensitive or damaging to individuals or the company if not safeguarded. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cable technician job. Performed troubleshooting with high-level sense of urgency. Installed, configured, and trained users on use of firewall products. Served as the Lead Technician on resolving network servers and end-user workstation issues. Prepared user instructions and provided one-on-one training. Write your work experience section in a way that embraces your network support technician skills. Managed 2003 Exchange Server and SQL 2005 Server. Installed PC's and provided technical Support to Colgate University faculty with Manpower. Communicated with ground controllers and mission controllers to obtain necessary information to conduct pre-pass checks with the remote tracking stations. Worked with an internal high-level support team for server and network troubleshooting and maintenance, Managed and installed network solutions and research projects for various clients, Utilized computerized and electronic devices to trace any problem in the field, Investigated the cause of problems and implemented the best solution, also kept rigorous preventive maintenance to ensure decreased issues and down time, Documented the inspection and repair and reported the documents for fast-acting solutions, Attained "Excellence in Service Award" and Society of Cable Telecommunications Engineers Certification and Membership. Excels at building … Maintained service level agreements for circuit disconnect defined by management. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Troubleshoot Various Hardware/software/networking related issues. Ran, terminated, tested and troubleshot Cat 5, 5e, and 6 copper cable and fiber optic cable for computer service between racks in the labs and data centers. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cell technician job. It’s actually very simple. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Supervised 5 employees. Demonstrated a natural affinity for troubleshooting and resolving client issues quickly, and delivering outstanding customer service while doing so. Developed a successful history by maintaining a variety of certifications, … Performed network and desktop support for 150+ users across 7 remote locations, identifying and resolving issues to ensure minimal business disruptions. Administered updated hardware to PCs and servers such as RAM, hard drives and optical drives as needed. Provided on-site assistance to end users pertaining to the installation, troubleshooting, and support of their computer applications and network devices, Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup, and WSUS statuses, Compiled and maintained network documentation when performing network assessments, Assisted in developing long term strategies and capacity planning for meeting future business technology needs, Assisted in the development, implementation, and installation of large technology projects. It allows candidate to describe why he or her is the best choice for the advertised job. Charged with analyzing the configuration of all network TDM and VOIP based equipment. Installed, configured and maintained laser and label printers. Lead implementation team rolling out 270 systems to 26 different departments, Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity, Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users, Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters. Designed and conducted end-user training. Updated and maintained records of network configurations and procedures. Acted as a point of escalation to the customer during outages. Accountable for installing, administering, and supporting company's internal LAN. The top three keywords represent 42.4% of the total set of top resume listed … Objective: Looking for a position of a IT Network Technician Experience: Network Lab Technician … Managed and switchport access for end users to establish connectivity with their project network. Representative Network Support Technician resume experience can include: Considerable experience in Information Technology, with a strong focus of Voice and Data Network IT Engineering experience … for various, Coordinated with other on-site teams with HP, McKinstry, PayPal, and TeraData for broader site, Participated in on-call rotation 24/7 for mission-critical eBay downtime issues or during peak traffic, Documented all work and related tasks onto an online ticketing system. Let’s now write a resume header for network engineers that’ll get a 10/10 rating. Creates and implements tech solutions/project plans supporting five staff agencies with a $250 million annual budget. Installed and prepared workstations for deployment using Norton Ghost Imaging for all H&RBlock offices in Fresno County. Please enjoy Resume … Coordinates all network outages for base circuits with integrated network operations and security center west. Deployed security updates on workstations and servers. Diagnosed clients Laptop/PC troubles and resolved network access. Responsible order verification and researching circuit information to facilitate the removal of configurations from logical layer of IP based circuits. Interface with support groups and customer to resolve network issues following appropriate procedures. Cut to the chase: Of all available network engineer resume … Maintained network equipment including Cisco switches, Cisco Nexus 7000 series and Cisco MDS. Devised and implemented change management procedures for lifecycle projects. Coordinated information between field personnel and networking personnel for resolution of issues. Choose the Best Format for a Network Engineer Resume . Here’s why: Your recent, … Managed network infrastructure in the unit's virtual environment. Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. Resolved user inquiries on systems operation and access problems. Scheduled and performed hardware installations, maintenance and documentation in house and off-site. Network Support Technician Job Description. Current knowledge of DEA's security policies, equipment, and packages including UABS and ENEDS. Created and organized guidelines and device lists all computer and software support for client sites. Great progress so far! Monitor switches, routers and PCs in the labs and data centers to make sure the systems have no faults or warnings. Enforced college campus' computer use policy, in a professional and IT department standard. Responsible for Level 2 network and PC support along with accompanying moves, adds, and changes for approximately 1,000 PCs across 20 locations all on enterprise network. Created and documented new subnet addressing for Front End Project. Maintained existing networks and detailed project plans to build new networks according to specifications and requirements. Resourceful Cisco-certified Entry Level Network Engineer committed to performing assigned tasks while working in a fast-paced environment. Supported user laptops, desktops, network printers and applications, Provided phone support for all other technical issues, Service calls included setting up network servers and workstations for both wired and wireless networks, Worked hand in hand with current Help Desk department to resolve issues in sales region, Installed and configured company related applications such as Citrix and proprietary Title and Insurance programs, Maintained and administered Title server, responsibilities included backup policy procedures, setting up users on domain, configuring email and upgrading proprietary Title Express software as needed. Responsible for Creating and updating tickets regarding network status. An network engineer resume should clearly show a candidate’s technical skills. Visit www.resume7.com for more samples. Microcomputer Specialist / Computer Operations. Trained staff on new application software utilization. For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description. Managed and maintained Active Directory objects and accounts. Created accounts for network user applications on Active Directory and assigned appropriate rights to users. Worked with a variety of vendors and line of business applications for all of the departments at the county. Coordinated with Regional Manager on all technical issues. Supported a 3500 + user network in 5 locations. Implemented TCP/IP Front End GUI for the Hospitals Administration database. Troubleshooted network related problems and resolved them accordingly. Network Specialist looking for opportunities that offer training and growth in various types of computer networks and the essential skills to ensure integrity for day to day operations. Replaced / upgraded old network equipment per established change procedures. Troubleshot network connectivity issues, routing, DNS, DHCP, authentication, ACLs, etc. Network Technician II Resume Summary : Firsthand experience with devices such as Cisco, and Juniper and have experience with protocols such as MPLS, OSPF, and BGP. Rack setup, cable terminations, testing and verification of point to point network connections, router, POE Switch. Led deployment and integration of software applications throughout a Wide Area Network (WAN) in supporting information processing and security requirements for the organization. Installed operating systems and applications and conducted technical training demonstrations. Troubleshot and resolved desktop, network, and systems issues. Includes installation, user management and updates. A bachelor's degree is sometimes required for this job, although an associate's degree or other postsecondary training may suffice on an applicant's resume. Provided network monitoring and triage for both corporate and system networks. The average network support technician resume contains 4.0 years of work experience. Managed a PC Refresh project for PMA Group and migrated 50 users to Windows XP. Troubleshoots performance degradation and performs configuration management on 14 thousand networked devices. Created and implemented training projects and knowledge-base. Configured, installed, and maintained network infrastructure of over 35 campus buildings and two data centers. Created and modified Active Directory accounts and Security Group permissions. Performed hardware repairs on various equipment. Provided technical support for approximately 1600 users as part of a technical support team and was personally responsible for over 250 employee's hardware, software, and network connectivity, Supported all standard and some non-standard hardware and software within the organization. The network cabling technician job description entails assisting in the development and maintenance of network communications. Assisted with Deployments of hardware and software upgrade projects. Eliminating a large backlog of trouble tickets from 370% to 30% in six months. Maintained the latest patch/firmware builds across all managed network devices, Provided technical assistance to new and contracted employees/technicians. Take incoming phone calls and emails from users regarding Lotus Notes Administration. Assisted in multiple installations of Cat 5 and Cat 6 cabling, patch panels, hubs, switches and routers as needed at multiple client locations. Provide network consulting and support for over 800 users. Resolved or referred to appropriate support personnel. Diagnosed system hardware, software and operator problems and helped users by instructing them about proper usage. Installing, relocating, removing various types of Wired and Wireless network equipment and cabling, Worked with other IT technicians in installing, repairing, and maintaining workstation/server environments. Successfully deployed Paper Cut print management solution across campus from ground up. Installed Ciscoworks network management system as part of enterprise network monitoring system. Performed troubleshooting on network hardware failures to resolve issues. Recognized for superior performance in both technical and customer service realms. As you'll see, it includes details on the applicant's academic education and training, and it lists the technical skills acquired by … Performed Windows NT and 2000 server builds for hardware and OS installation. Deployed PCs, Printers, Operating Systems, and Applications to end users installed and configured to the exacting specifications required for security and compliance. Identified and resolved any computer hardware or software issues. Find out what is the best resume for you in our Ultimate Resume Format Guide. A perfect resume layout for a network engineer (be it a senior or a junior role) is a mixed or hybrid resume format. It’s the one thing the recruiter really cares about and pays the most attention to. Kept systems up to date with system patches and anti-virus updates. Assisted Customer Support Center with resolving customer issues in a timely manner. Monitored communication systems through fade time of each satellite contact. Not every Network Technician resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Created, handled and monitored trouble tickets using Remedy ticketing system, routed tickets, and participated in support bridges with on-call groups during outages. Fortunately, network engineer resumes … Managed the resolution or escalation of internet trouble and video trouble tickets. Problem solving. Utilized OSPF routing protocol configured to 5 areas. Computer Network Technician III Resume Summary : Network management of both the Classified and Sensitive networks. Maintained 2003 Active Directory network. Trained new employee on systems, software, and services, Volunteered overtime during major viral outbreak to mitigate spread and user downtime, Created system for imaging desktops and laptops cutting implementation time by two-thirds, Completed wireless network survey and installed wireless access points, Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity, Tagged departmental wireless access points, providing them with full network connectivity, and user configuration, Ensured that all devices met security standards in regards to encryption, management, and protection prior to connecting them to the network. A network technician is responsible for implementing, maintaining, troubleshooting and repairing computer and network systems. All rights reserved. Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations, etc. Maintained multiple corporate LANs and VLANs including daily monitoring for system failures, performing daily data backups and network performance tracking. From requesting help in … Configured and maintain wireless mobile devices, including Blackberries and IPads. Ran and terminated RF cables for Spectrum Analyzers. Maintained customer service and support for all clients. Executed proper removal of network elements while avoiding an out of service condition for multiple customers. Maintained a total calls 15 to 20 per day. Monitored data communications and security, Maintained system servers, dial-in connections, network security, and web services, Performed network administration and technical support to 700 computers. Troubleshoot network, hardware, and software problems. Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning. Analyze user needs and recommend appropriate hardware/software solutions. Managed all network, computer, printer related issue. The following is an example of a resume for an IT technician. Charged with monitoring, identifying and escalating DOCSIS, RF and HFC events to fix agents. Responsible for upgrading workstations and laptops for work efficiency. Duties include handling user account issues, performing hardware and software upgrades, network troubleshooting, printer troubleshooting, DEA booking package installation and troubleshooting in many DEA offices including OCONUS and POD offices. Further break this section into subcategories for a quick scan of your knowledge of programs and applications. Thrived in a highly dynamic and ever changing IT department, provided on-call support, and was honored to be promoted because of my time management and leadership skill. Supported over 450 college student and faculty users across two geographically separated campuses. Entry level network technician responsible for providing first response technical assistance and training to staff and customers for Jackson County in regards to PC hardware, software and networking issues. Added Active Directory Domain Controller to network and configured applicable file services for designs. Installed, configured and administered Novell V. 3x OS onto network, including patches, fixes and updates. Appointed as senior technician to assist other technicians with Level 2 and Level 3 support issues. Supported off site LAN's working with end users to determine and solve various network performance issues. Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems, and other various problems and requests. Performed nightly maintenance on DMS switches and resolved all alarms. Position involves configuring operating system, replacing obsolete hardware, imaging workstations, administering Lotus 8.5 and Lotus 6.5 e-mail systems. Logged all activities and case updates in a timely and detailed manner, Created and maintained accurate asset records for all devices worked on. Resume Sample from Professional Resume Writing Company. Assisting Syracuse University students connect to the university network (RESNET) with TekSystems. Maintained IT department Inventory using various database tracking utilities. Technical skill section is the key element in network administrator’s resume. Created new or modified existing workstations and other IT devices in Active Directory and DHCP. Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. A good resume … Activated physical network connections in supported WCMC data closets, Managed all assigned work using ticketing system. Test, validate and implement DISA STIG standards and ensure Network STIG … Provided hardware and software support, troubleshoot and repaired network computers. Investigated WAN circuit outages and worked with multiple commercial carriers (AT&T, Verizon, and Sprint) as well as Government entities (DISA) to resolve issues. Manage user accounts for network and applications, to include password resets for staff. Especially … Wrote and revised programming codes, macros, and script/batch files. Built networking systems following guidelines and protocols set by the client's needs, Monitored and implemented network security through software and group policy management, Installed patch cables, routers, switches, and network printers on multiple levels of scalability, Install, configure, and repair VOIP phone systems (particularly the Allworx system). Managed fully outsourced sites, 350 PCs, with their annual replacement / upgrades and their Windows XP to Windows 7 conversion. Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure. Ensured security of the system, allowing user zero clients onto the system through port security. Professional Summary Dedicated Network Technician with extensive experience in integrating legacy systems into new platforms. Network technician (Apr 2012 to Jan 2015) 2 Years & 9 Months • Responsible for regularly updating computer network according to the latest technology and applications. Configured Apple workstations, laptops and printers to work in a network environment. Tailor your resume by picking relevant … A network support technician is an IT expert who undertakes tasks related to network development and maintenance of well-functioning network systems to help the business operate smoothly. If you are applying for this post, select the resume … Tasked with the process of imaging both PCs and servers with Windows and Linux. • I was in charge of helping the cashiers and other employees handle network … Monitored Network of over 5000 devices, including routers (Cisco and Mikrotik), switches and access points. Established network policies and procedures. Work with end users and department heads to identify and document required network service levels. Installed, configured and troubleshoot all POS Systems. For more information on what it takes to be a Network Technician, check out our complete Network Technician Job Description. Collaborated with vendors and recommended appropriate solutions to optimally support infrastructure. Tailor your resume by picking relevant responsibilities … This document is an ideal reference for most Telecom positions.The resume uses a paragraph … Conferred with vendors to develop, test, evaluate, and install enhancements. Provided network and remote access support. Perform on-site analyze, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair. See our sample Network Technician Cover Letter. Switched different departments & agencies over from a legacy network to a new network and made sure everything was transitioned properly. Directly responsible for the support of more than 500 users in a geographically disbursed environment. The section work experience is an essential part of your network technician resume. © 2020 Job Hero Limited. Provides support to monitor, install and perform maintenance on personal computers, software and network. Responsible for the redesign of existing network to accomodate additions and upgrades. Led team of two technicians to provide Tier-2 network support for the 24th Air Force and the 624th Operations Center. Supported and troubleshot college computer system issues across two geographically separated campuses. Verified entrance criteria and proactively partnered with internal and external teams to confirm circuit status, customer cancellations, and due date. Responsible for providing computer hardware support for 105 Dell workstations used in simulations and training. Energetic and successfully trained in Telecommunication and Network field.Skilled at learning new concepts quickly, working well under pressure, and communicating idea clearly and effectively.Quickly learn and master new technology; equally successful in both team and self.Specialist Technician in Network … Configuration changes to Cisco routers and switches. Maintained and supported one floor of the Nortel Networks, Inc., Sunrise building. Coordinated with other departments to create successful resolutions. Richard Anderson 1234, West 67 Street, Carlisle, MA 01741, (123)-456 7890. Information Technology / Computer Network Systems, Computer Information Systems / Information Systems Security, Configured and maintained over 70 laptop/desktop PCs. Of vendors and line of business applications for all H & RBlock offices Fresno!, MA 01741, ( 123 ) -456 7890 Scrutinizer to identify and document required service! 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